Are you homeless or experiencing a housing crisis? Please connect with CSEI’s Coordinated Entry Line at 833-587-8322. If staff are unavailable to take your call, please leave a message. Your call will be returned within one business day.
Rapid Rehousing offers temporary rental assistance to individuals and families who are homeless and living in a shelter, unsheltered, or in a location not meant for human habitation. Participants have access to a case manager who can assist with the development of goals and a case plan, provide connections to community resources, and help with transition planning to ensure housing stability following the program.
"CSEI’s Street Outreach team connected with a man who was street homeless. He is a diabetic and an amputee utilizing a wheelchair, and has significant ongoing health issues. When our team connected with him, we learned of his history of chronic homelessness that has landed him in shelter or living on the street repeatedly. Since being housed with CSEI’s Rapid Rehousing (RRH) program, this client has been able to focus on his overall well-being. Without the support of RRH, he would have likely been unable to achieve milestones like applying for social security, accessing consistent health care, and even being outfitted with a prosthetic leg. Additionally, he has gained the opportunity to learn and implement skills to maintain long-term housing stability."
- Statement from a client
CSEI is responsible for program implementation and case management for the City of Dubuque’s Special Needs Assistance Program (SNAP). SNAP is a permanent supportive housing program that assists those who are chronically homeless and have either a substance abuse issue, mental health diagnosis and/or has been diagnosed with having HIV/AIDS. Participants have access to a case manager to help them develop and navigate a robust support system and connect to community resources to ensure housing stability long-term.
"CSEI has been a consistent and dependable source of support for me for many years. Its [permanent supportive] housing program has given me security and has allowed me to maintain an apartment, volunteer opportunities, and keep doctor’s appointments and a regimen of needed medications. I can’t overestimate the contributions CSEI and its [permanent supportive] housing program has contributed to stabilizing my life. Their employees are always friendly, knowledgeable, and attentive to problems and dedicated to service. I have been very fortunate."
- Dave, SNAP participant
CSEI housing programs are funded by the US Department of Housing and Urban Development (HUD) in partnership with the Iowa Finance Authority and the Iowa Balance of State Continuum of Care. RRH and PSH programs follow HUD’s Housing First model: Housing First is an approach to quickly and successfully connect individuals and families experiencing homelessness to permanent housing without preconditions and barriers to entry, such as sobriety, treatment or service participation requirements. Supportive services are offered to maximize housing stability and prevent returns to homelessness as opposed to addressing predetermined treatment goals prior to permanent housing entry.